Executing Facility & Technology Integrations

An international financial institution with the goal of ending extreme poverty and boosting shared prosperity recognized the need to communicate visually and instantaneously with its members across the world. They reached out to TeamPeople to make it happen.

Service Type

Managed Services




Washington, DC


AV Operations, Video Production, Engineering, Photography, Digital Signage

Out with the old and in with the new

The Challenge

An international financial institution was looking for basic engineering support to drive their cause to a larger scale. As demand for AV support grew over the years, so did the need to communicate visually and instantaneously. They realized the next step was defining a unified communications strategy. The challenge involved managing, operating, and upgrading a substantial enterprise tasked with the management of AV operations, video production services, streaming, engineering, maintenance, still photography, digital signage and would require new facility integrations to keep up with the ever-changing advancements of technology. A consultation of people, processes, and technology was requested from TeamPeople and ultimately a contract was signed.

8,000+ Events Annually

requiring video production and AV services from our team

50+ Productions

monthly with budgets ranging from $2,000 to $150,000

300 Freelancers

are part of our client's roster of talent for surge support during the event season


TeamPeople worked with the team to create a custom managed services solution and the first task was to create a better structure within the department. By separating the team into functional units, better workflows and processes could be implemented. Additional freelance talent was recruited and vetted to build a significant roster of talent that the team could tap into during their bi-annual meetings. This approach would provide the most strategic use of labor hours providing operational and financial efficiency.

The initial consultation of the technology infrastructure was assessed and approved which led to a complete overhaul of the streaming operation. Rather than having individual tapes from each of the 200+ meeting rooms coming to a team of individuals to categorize, tag, and file, a centralized video recording, and live streaming operation would be implemented to create a shared digital storage environment.

The Results

The creation of functional units streamlined operations as a whole and allowed for better insights and reporting into project details and time management. The implementation of the video asset management system with massive storage of archived digital media including videos, webcast recordings, still photography, country-specific b-roll, and much more, drastically cut the labor hours needed to maintain the database and allowed personnel to be reassigned for significant operational cost savings. In addition to the technology integrations, the design, and implementation of TeamPeople’s proprietary FileMaker-based software, SMARTPro, allowed for the creation of a support structure to service the 200+ meeting and event spaces by allowing managers and technicians to monitor activity in real-time on tablets as they make their way across multiple campus buildings.

Events & Facilities

8,000 events requiring video production and AV services annually while maintaining over 200 rooms, auditoriums, and public spaces.

Video Productions

20-50 scripted video productions per month with budgets ranging from $2k – $150K

Simultaneous Language Interpretation

Scripted and live productions are interpreted in up to 5 languages at a time with the use of simultaneous language captioning technologies.

Freelance Support

As events and production needs increase year over year, the freelance roster for this client has grown to over 300 vetted media professionals.

Our customized model changes each year molding to the ever-changing needs of our client.

All functional responsibilities assigned to TeamPeople are provided in a unique, multi-cultural, sensitive environment with enormous expectations for zero failure. The team’s projects are large in scale, complicated in execution, and extremely rewarding to the full-time staff and freelance roster of talent supporting them.

Ready to take your team to the next level?

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